Tuesday, February 7, 2017

What Is It About West Texas?

West Texas

I had to make a quick trip to Amarillo, TX this last week. I spent a lot of my life in Amarillo and Lubbock but I don’t get back there often. However, every time I do go back there, I am always pleasantly surprised how nice everyone is.

Category: Continue Reading »
Tuesday, December 27, 2016

Beware of the Wrong Narrative


The truth isn’t a point of view. Sir Winston Churchill said, “The truth is incontrovertible. Malice may attack it, ignorance may deride it, but in the end, there it is.”

Truth isn’t a popularity contest, Nobel laureate Anatole France explained, “If fifty million people say a foolish thing, it is still a foolish thing.”

Category: , Continue Reading »
Friday, October 14, 2016

Critical Moments: How to Prevent Lapses in Judgement


Why do smart people sometimes do the stupidest things? Why do highly disciplined people sometimes show a total lack in self-control? Why do mild mannered people sometimes explode and go into attack mode?

This week Anthony Heath, former Sherriff of Berrien County, GA received a 30 month sentence for two instances of using excessive force on a suspect in custody. An investigation showed that, on two different occasions, he beat up a suspect while he was handcuffed. All those who know Heath were absolutely and totally surprised. Nobody could imagine that he would ever do such a thing. All anyone could say is that Heath unexpectedly had a “lapse in judgement.”

Category: , Continue Reading »
Friday, August 12, 2016

Thank You for Not Being Mean

Not Mean

As I pulled up to the corner, I was explaining to my two friends in the car why I was so nice to Brian. Brian had just taken the boot off of my car in an Atlanta parking lot where we were all attending a conference together.

How the boot got there was a scam in the first place. I will spare you the details but, if you are ever park in Atlanta, read the small print on your parking stub. Brian was just they guy you called to take the boot off of your car for the mere price of $75.

It wasn’t Brian’s scam. He was just some guy who was probably trying to raise a family.

Category: , Continue Reading »
Friday, July 29, 2016

Three Great Quotes on People Skills


I heard a story a long time ago about a private in the Army who was in the bathroom. Someone came in and occupied the stall next to him. That person started smoking a cigarette that the private thought smelled terrible. So the private yelled at the person in the next stall to put out the cigarette. This private said that, if he didn’t put out that cigarette, he would make him eat it.

When they both stepped out of their stalls, the private was horrified. The person who he had ordered to put out the cigarette was a general. This private had just verbally attacked the General.

Category: , Continue Reading »
Tuesday, July 26, 2016

Three Great Quotes on Leadership


Perhaps the world’s greatest authority on leadership is John Maxwell. He says that everything rises or falls on leadership. Everything! That is so true. If you see a thriving organization, it is because the organization has great leadership. If you see one that is struggling, it is because that organization has a leadership problem. Time and time again, I have seen good organizations crash and struggling organizations begin to thrive when there was a change in leadership. The future of any organization is only as bright as the leaders it will attract.

So what does great leadership require? It requires three things. Organizations thrive when a great leader has great followers and there is a great connection between them. The three quotes I want to share on leadership address each “great” in this requirement.

Category: , , Continue Reading »
Tuesday, June 28, 2016

How Approachable Are You?

smiley face

In my last blog post, I discussed how the world is a perfect reflection of who we are. There is no place where that is truer than when it comes to how we interact with people.  As Dr. Phil tells us over and over, we teach people how to treat us.

Two Types of Signals

I am currently reading a book by Jack Schafer called The Like Switch. Schafer spent much of his life as an FBI agent getting confessions from criminals and getting foreign agents to switch sides. The key to his success was to make others like him. A big part of his book centers around the nonverbal signals we send out, especially before we ever even meet someone.

Schafer says that we send out either friend signals or foe signals. Friend signals tell the world that we are approachable. They make others feel comfortable around us. Foe signals do the opposite. They tell the world to stay away and don’t try to be our friend.

Category: Continue Reading »
Friday, June 3, 2016

The Four Great Motivators

Four Stories of Motivation

A sales manager was over a division that was not doing well. Quarter after quarter, they failed to meet the company’s expectations. At one sales meeting this manager was hammering his salespeople. He said that he was considering firing them all.

It just so happened that one of the salespeople was a former professional football player. This sales manager asked him a question. “What would they do in the NFL if a team always lost? They would fire the players, right?”

The former athlete answered, “No, they would fire the coach.”

Category: , Continue Reading »
Tuesday, March 1, 2016

Don’t Answer Your Critics

Ben Franklin

The loudest sound you will hear on your way to accomplishing great things is the voices of the critics. Some people think giving criticism is their spiritual gift. They don’t have a life and so they criticize anyone who does.

The only way to shut up the critic is to say nothing and do nothing. Then you won’t actually be shutting them up. They will just be criticizing someone else. For that reason, my wife Lisa and I developed a philosophy. The critics are going to talk about somebody. It might as well be us. Let’s give them something to talk about.

So how do we deal with criticism? Let me give you three things to consider next time somebody criticizes you for pursuing something you want to do.

Category: , Continue Reading »